Frequently Asked Questions
Our mission is to help important organisations such as schools, parishes, charities, and clubs to fundraise to achieve their goals and be the best they can be for their community.
Fundraising usually requires a lot of work to raise a small value of funds. We make it easy for these groups to fundraise by helping them arrange their own weekly fundraiser draw which allows people to easily support their good cause.
Responsible fundraising/gaming are very important to us, which is why we limit the number of recurring lines that any supporter can have in a fundraiser draw to three lines, which is a contribution of €5. Please only make a contribution that you can afford.
If you feel that you need any help related to gambling, then you can contact http://dunlewey.org for gambling support services.
To support your organisation, you open an account and pick numbers to play a line(s) in our weekly draw or you can just click Quick Pick and random numbers will be picked for you.
It’s a monthly payment subscription fundraiser so you don’t need to pick numbers every week, you only pick once, and we will enter your numbers each week in the weekly draw. You can change or cancel your numbers or subscription at any time.
A line costs €2.00 or €2.50 (this is set by your organisation) or you can purchase 3 lines for €5. For less than the price of a coffee per week you can make a real positive impact for your organisation and also have a chance of winning your fundraiser Jackpot. You can select up to three lines per week for your fundraiser draw.
No more searching for coins. To pay you'll need a valid debit or credit card. We use this method and a secure payment provider to make it easy for you. To make it easy for your organisation, we process the payment every four weeks.
Our Fundraiser and most of the main financial institutions do not charge for either a debit or credit card payment to our fundraising service. However, it has come to our attention that a limited number of credit card providers treat this as a cash advance and charge accordingly e.g. a €2.50 credit card cash advance fee. We suggest you check with your credit card provider to understand their policy or alternatively use a debit card from any provider.
Yes, you can change your debit or credit card whenever you like.
If you have an active ticket, simply log into your account, and select My Account and then My Settings from the menu. Then, in the my “credit card details” section click on “Update” and then “OK”. Finally, enter your new card details and click pay securely. Your new card will then be used for all future payments.
If you do not have an active ticket, simply log into your account, and select Play. Choose your numbers and enter your new card details when requested. Your new card will then be used for all future payments.
If you need any further support, please contact us by emailing firstname.lastname@example.org.
Security is of the upmost importance to us. We use a third party secure payment provider who processes payments on their own dedicated HTTPS servers (that use the SSL protocol). We never handle or store your Debit or Credit Card details.
A draw takes place every Thursday at 8pm where four numbers are drawn at random. If your four numbers match the four numbers drawn, then you win. If you are the only member who has the drawn numbers you win the Jackpot. If more than one member has the drawn numbers for the same draw then the jackpot is shared by the winners.
If the Jackpot is not won, then a weekly prize winner is picked at random. The weekly prize value is decided by your organisation and is usually around €25 to €50. This means that someone from your organisation is guaranteed to win every week.
We email the Jackpot winner(s) or the Weekly Prize winner and the organisation after every draw. The winning numbers, Jackpot winner(s) and Weekly Prize winner will be published on our website to allow you to check in.
The Jackpot is calculated based on the value of the number of lines played. If the Jackpot is not won, then the Jackpot will carry over to the following week and increase based on the value of the number of lines played that week. The Jackpot will be published on your fundraiser website in the lead up to each weekly draw. The Jackpot can increase to a maximum Jackpot and the maximum Jackpot is set by your organisation.
Your contribution makes a real difference, schools can get the latest technology, parishes can undertake church repairs and improvements, clubs can purchase new equipment, charities can support their key goals.
Your contributions go directly to help your organisation and also to cover the cost of the Jackpot, the Weekly Winner prize and running the draw.
You can change your numbers at any time up to one hour before and one hour after each draw. This is to avoid any confusion as to which numbers you played in the draw. To change your numbers chose “My Tickets” in the “My Account” section and then press the “Change Numbers” button on the ticket you would like to change.
Once you change your numbers these will be your numbers for all future draws unless you change them again.
Subscriptions automatically renew every 4 week’s but you can cancel future subscriptions at any time by clicking on the “Cancel” option on the "My Tickets" page in the "My Account" section. If you cancel your subscription, no further payments will be processed. All payments received prior to receipt of your cancellation are non-refundable and your draw numbers will be included in future draws that have been paid for prior to cancellation.
No. We don’t charge any sign up, membership or cancellation fees. You only pay for the lines you select.
The service can be accessed by visiting our website using any internet enabled device e.g. mobile, tablet, iPad, laptop, desktop. We’ve designed our website to make it easy for you to check your results, the Weekly Prize winner and the Jackpot!
The best way to contact us is through our customer contact form. Just click here. We look forward to hearing from you.
The winning numbers are picked each week by a random number generator which has been developed by a highly reputable service provider. This process is fully automated and secure.
If your organisation has signed up, then follow the Join instructions which we have made super easy. If your organisation has not signed up, please tell us by clicking here and we can reach out to your organisation.
You can also speak to the leaders of your organisation to let them know we’re here to help!