Frequently Asked Questions
To support your organisation, you open an account and pick 4 numbers to play a line in our weekly draw or you can just click Quick Pick and we will pick them for you. It’s a subscription fundraiser draw so you don’t need to pick numbers every week, you only pick once, and we will enter your numbers in the weekly draw. You can change or cancel your numbers at any time.
A line costs €2 per week or you can purchase 3 lines for €5. For less than the price of a coffee per week you can make a real positive impact for your organisation and also have a chance of winning your fundraiser Jackpot. You can select up to three lines per week for your fundraiser draw.
No more searching for coins. To pay you'll need a valid debit or credit card. We use this method and a third party secure payment provider to make it easy for you. To make it easy for your organisation, we process a payment every four weeks.
Our Fundraiser and most of the main financial institutions do not charge for either a debit or credit card payment to our fundraising service. However, it has come to our attention that a limited number of credit card providers treat this as a cash advance and charge accordingly e.g. a €2.50 credit card cash advance fee. We suggest you check with your credit card provider to understand their policy or alternatively use a debit card from any provider.
Yes, you can change your debit or credit card whenever you like. To change your card simply log into your account and select my settings from the menu. Then, in the my “credit card details” section click on “Update” and then “OK”. Finally, enter your new card details and click pay securely. Your new card will then be used for all future payments. If you need any further support please contact us by emailing firstname.lastname@example.org.
Security is of the upmost importance to us. We use a third party secure payment provider who processes payments on their own dedicated HTTPS servers (that use the SSL protocol). We never handle or store your Debit or Credit Card details.
A draw takes place every Thursday at 8.00 pm where four numbers are drawn at random. If your four numbers match the four numbers drawn, then you will win or share in the Jackpot. If the Jackpot is not won, then a weekly prize winner is picked at random. The weekly prize is predetermined by your organisation and is usually between €20 and €50. This means that someone from your community is guaranteed to win every week.
We email the Jackpot winner(s) or the Weekly Prize winner and the organisation after every draw. The winning numbers, Jackpot winners and Weekly Prize winners will be published on our website to allow you to check in.
The Jackpot is calculated based on the number of lines played. If the Jackpot is not won, then the Jackpot will carry over and increase based on the number of lines played that week. The Jackpot value will be published on your fundraiser website in the lead up to each weekly draw. The Jackpot can increase to a maximum Jackpot. Once the Jackpot reaches the maximum Jackpot, a reserve Jackpot will commence. The reserve Jackpot will be in play the week after the maximum Jackpot is won.
Your contribution makes a real difference, the organisation can use the funds raised to get the latest technology, buy new jerseys, fix the leaky roof and much more.
Your contributions go directly to help your organisation and also to cover the cost of the Jackpot, the Weekly Winner prize and running the draw.
You can do this at any time except for 1 hour before and 1 hour after each draw. This is to avoid any confusion as to which numbers you played in the draw. Once you change your numbers then these will be your numbers for all future draws unless you change them again.
Subscriptions automatically renew every 4 week’s but you can cancel future subscriptions at any time by clicking on the “Cancel” option on the "My Tickets" page in the "My Account" section. If you cancel your subscription, no further payments will be processed. All payments received prior to receipt of your cancellation are non-refundable and your draw numbers will be included in future draws that have been paid for prior to cancellation.
No. We don’t charge any sign up, membership or cancellation fees. You only pay for the lines you select.
The service can be accessed using a standard internet browser. We’ve designed our website to make it easy for you to check your results, the Weekly Prize winner and the Jackpot!
The best way to contact us is through our customer contact form. Just click here. We look forward to hearing from you.
The winning numbers are picked at random each week by the system which has been developed by a highly reputable service provider. This process is fully automated, secure and free from interference.
Just click Home and search for your organisation. If your organisation has signed up, then follow the Join instructions which we have made super easy. If your organisation has not signed up, please tell us by clicking here and we can reach out to your organisation.
You can also speak to the leaders of your organisation to let them know we’re here to help!